Privacy Policy

Introduction

NewBrand Technologies nbPro LMS ("we," "us," "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Learning Management System and associated services (the "Service").

We comply with applicable data protection laws, including the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

Information You Provide Directly

• Account Information: Name, email address, institution affiliation, role
• Educational Information: Course enrollments, grades, assignments, participation data
• Profile Information: Profile pictures, biographical information, preferences
• Communication: Messages, forum posts, feedback, support requests
• Payment Information: Billing details (processed by secure payment processors)

Information Collected Automatically

• Usage Data: Log files, IP address, browser type, device information
• Activity Data: Time spent on courses, page views, feature usage
• Technical Data: Cookies, tracking technologies, performance metrics
• Location Data: General location information (country/region level)

Information from Educational Institutions

• Student rosters and enrollment information
• Course catalogs and curriculum data
• Administrative and organizational data
• Integration data from other educational systems

2. How We Use Your Information

We use the information we collect to:

3. How We Share Information

We may share information in the following circumstances:

We do NOT sell personal information to third parties.

4. Data Security

We implement comprehensive security measures to protect your information:

While we implement these security measures, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

To exercise these rights, please contact us at +220 730 1990.

6. Children's Privacy

Our Service is designed for educational institutions and may be used by students under the age of 13. In such cases:

• We act as a "school official" under FERPA
• We process student data only for educational purposes
• Educational institutions provide consent on behalf of students
• We do not knowingly collect personal information directly from children under 13
• Parents may request review or deletion of their child's information

7. Data Retention

We retain personal information only as long as necessary to:

• Provide the Services requested
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain educational records as required by institutions

Educational institutions control the retention period for student data and may request deletion at any time.

8. International Data Transfers

We operate globally and may transfer information to countries outside your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions where applicable
• Binding Corporate Rules
• Other legally-approved transfer mechanisms

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

You can control cookies through your browser settings. However, disabling certain cookies may affect Service functionality.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending email notifications to registered users
• Updating the "Last Updated" date
• Providing in-service notifications when appropriate

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: