Get in Touch

Have questions? We're here to help. Contact our team for support, sales inquiries, or partnership opportunities.

Contact Information

Web Addresses:

Official Site: www.newbrandtechnologies.com
Hosting Site: www.newbrandhosting.com
nbSMS Site: www.newbrandtechnologies.com
nbPro LMS: www.newbrand.pro

Phone Numbers

Support: +220 730 1990

Email Addresses:

General: info@newbrandtechnologies.com
Support: support@newbrandtechnologies.com
Sales: billing@newbrandtechnologies.com

Business Hours:

24/7

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Frequently Asked Questions

Find quick answers to common questions

Most institutions can be set up instantly. The process includes:

Account creation and verification (instant)
subdomain setup (instant)
Custom domain setup (2-4 hours)
Branding customization (immediate)
Data import assistance (24 hours, if requested ahead)
Staff training (scheduled at your convenience - for premium package)

Yes, we offer custom development services for institutions with specific requirements. Our enterprise plans include dedicated development hours. Common customizations include:

Integration with existing systems (SIS, ERP)
Custom reporting and analytics
Specialized assessment tools
Mobile app customization
API development for third-party integrations

We provide comprehensive support through multiple channels:

24/7 Technical Support: Live chat, email, and phone support
Dedicated Account Manager: For enterprise clients
Online Knowledge Base: Comprehensive documentation and tutorials
Training & Onboarding: Live training sessions and recorded tutorials
Regular Updates: Platform updates and feature enhancements
SLA Guarantee: 99.9% uptime guarantee for enterprise clients

Absolutely! We offer comprehensive data migration services for all major LMS platforms including:

Moodle
Canvas
Blackboard
Schoology
Google Classroom
And other custom systems

Our migration process includes data mapping, validation, and testing to ensure a smooth transition.

Didn't find your answer? Email our support team

Our Global Offices

We serve educational institutions worldwide

Global Presence

We provide round-the-clock support to institutions worldwide.